Great Leaders are Great Learners


My all-time favorite leadership quality has got to be teach-ability. If someone has a teachable attitude, there’s no limit to what they can accomplish.

On several occasions throughout my career, I have been asked to lead people in an organization that I had no experience in. When I was asked to serve as Lead Pastor of ChangePoint, a very large church in Alaska, I had never worked on a church staff before. Even though I had twenty years of leadership experience in other kinds of organizations, I knew I had a lot to learn about how to lead a church. I was selected for this role over people who had several years of experience in church leadership. So I knew there would be some natural skepticism about whether I was right for the job.

So, before I even started the new job, I met with the whole staff. After introducing myself and my background, I told them frankly that I was under no illusion that I had all of the knowledge and experience necessary to be great in this role right away. I was going to need their help and guidance as much as they were going to need mine. For the first few weeks, I spent lots of time with staff members, learning about their departments, responsibilities and routines. As a result, I earned their trust and collaboration relatively quickly.

When I look for people to work with or for me, the first thing I look for is whether they are willing to learn new things. Are they open to new ideas? Are they willing to try things in new ways? Or do they insist on doing things the way they already know? Do they already think they have all the answers? It’s really true that no one likes a know-it-all.

Teach-ability says a lot about the character of a leader. It tells me they are humble, as well as loyal to the organization. It tells me they value others more than their own agenda.

If a leader is willing to let go of the nagging need to impress those they lead, they can demonstrate a willingness to learn from them, and they can build trust and respect much faster than they would by trying to demonstrate how capable they are.

So consider how you can learn from others around you. Ask great questions and don’t be afraid to ask for help. You’ll gain respect and model great teamwork for those you lead.

For discussion:

  1. What are a couple of areas where you’d like to personally grow in your character or competency as a leader?
  1. Who do you know in your organization who could teach you a skill or procedure that would make you better in your job?
  1. Who do you trust to give you honest feedback about your performance? Have you asked them for their honest opinions?

Published by Jay

Jay Pullins has been leading and developing leaders in a variety of settings for over 25 years. He has a diverse background as a military officer, an appointed public official, and executive leader of Alaska’s largest church. Jay is the founder and owner of Anchorage-based Catapult Leadership Solutions, providing expertise in developing the character and competency of leaders in all sectors. A 1989 graduate of the United States Air Force Academy, Jay led U.S. and multi-national teams for the U.S. Air Force, the North Atlantic Treaty Organization (NATO), NORAD, and the Alaska National Guard. He led combat crews as an Air Battle Manager in Operation DESERT STORM, the conflicts in Bosnia-Herzegovina and Kosovo, and counter-drug operations in Central and South America. Jay retired as an Air Force Lieutenant Colonel in 2011. Jay served as Chief of Staff to the Lieutenant Governor, then Special Assistant to the Governor of Alaska. He also served as Executive Pastor of ChangePoint church for five years. He has a Bachelor’s Degree in Political Science from the US Air Force Academy, and a Master’s Degree in Adult Education from the University of Oklahoma. He serves as a consultant and coach to church leaders for 3dMovements, and serves on the Board of Directors for Beyond Borders and the Conflict Resolution Center. Jay and his wife, Sonia, live in Anchorage, Alaska, and have two grown sons.

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